The Psychology Behind Black Friday: How Emotions Drive Sales

Black Friday-shopping-social media-marketing-psychology
8–12 minutes

“Whoever said that money can’t buy happiness simply didn’t know where to go shopping.” – Bo Derek


Photo by Max Fischer on Pexels.com

As we prepare to celebrate Thanksgiving tomorrow, retailers have been preparing for the biggest retail and marketing day of the year – Black Friday. In fact, I have seen a trend that retailers have been starting their Black Friday marketing campaigns and sales earlier this year. I have seen many email and social media marketing campaigns where they have been starting their sales a week early in order to get a jump on things. It appears that retailers and marketers have been slowly expanding these types of sales by a week or longer.

Black Friday represents a unique intersection of consumer psychology and marketing tactics. The anticipation surrounding this shopping event can trigger a sense of excitement and urgency among consumers, leading them to engage in behaviors they might not normally consider. This phenomenon can often be traced back to the idea of social proof; seeing others rush to purchase items can create a fear of missing out (FOMO) that compels everyone to join in. In some cases, it has become a sport to see who can get the best deals in a short amount of time.

Additionally, the idea of commitment plays a big part in how we shop on Black Friday. Once we start buying, we might feel a little nudge to keep going. This feeling comes from wanting to make our initial purchases feel worthwhile, so we keep adding more to our cart. It can turn into a shopping spree that’s hard to stop! As we pile up more goodies, we might convince ourselves that each latest item is a must-have or a fantastic deal, which can lead us to spend more than we planned. This shopping momentum can sometimes cloud our judgment, making it tricky to pause and think about what we really need versus what we just want.

Photo by Photo By: Kaboompics.com on Pexels.com

Feeling the Rush: How Limited-Time Offers Get Us Shopping

Have you ever felt the peer pressure to shop a Black Friday sale and have the drive to buy that one item because it was on sale at an incredible price? Have you found yourself in previous years piling into your car with your family and plotting out where you were going shopping?

Scarcity and urgency are super strong motivators in how we shop, often nudging us to make choices we might not usually consider. Marketers cleverly tap into these feelings with strategies like limited time offers and flash sales, which are all about creating a sense of urgency. This urgency can make us feel like we need to act fast before we miss out.

This feeling of urgency is based on the ‘scarcity principle,’ which is the idea that we tend to value things more when they seem rare or in short supply. When we think something is scarce, we often want it even more, sometimes leading us to buy without really thinking about whether we need it or if it’s worth it. Sometimes this feeling can make you act in a way that’s outside of your normal behavior.

These actions can lead to impulsive shopping, where the fear of missing a rare find takes over our usual decision-making. So, we might end up with things we didn’t plan to buy, all because of the exciting pull of scarcity and the rush to grab the moment!

Also, the ticking clock effect really ramps up that sense of urgency, making it tough to resist. When shoppers know they have only an abbreviated time to snag a deal, they might feel a bit anxious and super eager to act fast. This rush can sometimes make them overlook things like the quality of the product or whether they really need it, as they get caught up in the excitement of scoring a bargain.

The pressure to decide quickly can cloud their judgment, leading them to chase the thrill of the deal without thinking it through. So, they might end up with things they didn’t really need or want, realizing later that the urgency of the moment got the best of them. This response shows just how strong those time-limited offers can be in shaping how we shop, often pushing us to make impulsive buys because we don’t want to miss out on a fleeting chance!


Photo by Lorna Pauli on Pexels.com

How Discounts Play Tricks on Our Minds: What We Think vs. What’s Real

Discounts play a crucial role in shaping consumer perceptions during Black Friday, acting as a powerful lure that draws shoppers into the frenzy of the event. While many shoppers view discounts as a straightforward way to save money, the reality is often more complex and layered. Retailers, aware of the psychological impact of discounts, sometimes engage in tactics such as inflating original prices to make discounts appear more significant than they truly are.

This strategy creates a deceptive perception of value in the eyes of consumers, leading them to believe they are securing a better deal than they actually are. The allure of a seemingly substantial discount can cloud judgment, making consumers feel as though they are making a savvy financial decision, when in fact, the savings might be minimal or even nonexistent. This manipulation of perceived value taps into the consumer’s desire to maximize savings, often resulting in purchases that are driven more by the illusion of a bargain than by actual need or value.

Moreover, it’s easy for shoppers to get caught up in the anchoring effect, which is when we compare prices based on the original tag instead of the actual value of the product. This little mind trick can make us think we’re snagging a fantastic deal, even if the savings aren’t as big as they seem. For example, when an item is marked down from a high original price, we might focus on the discount percentage instead of checking if the new price really matches the product’s worth or our needs.

This can lead to a bit of a mix-up, where we focus more on the supposed savings than on whether we actually need the item. So, we might end up spending more than we planned, all because we thought we were getting a deal. This anchoring effect can really influence how we shop, especially during big sales like Black Friday, where the excitement of discounts can sometimes cloud our better judgment.


Photo by Tima Miroshnichenko on Pexels.com

Emotional Rollercoaster: How Sales Events Toy with Our Shopping Feels

Sales events like Black Friday can evoke a wide range of emotions that significantly influence buying decisions. For many shoppers, the mere thought of holiday shopping brings about feelings of excitement and joy, as they anticipate the thrill of finding great deals and the satisfaction of checking items off their gift lists. This intense excitement is often accompanied by a sense of nostalgia, as the holiday season is traditionally associated with cherished memories of past celebrations, family gatherings, and the joy of giving and receiving gifts.

These positively charged emotions can create a powerful drive to spend impulsively, as consumers are eager to capture and amplify these feelings through their purchases. The festive atmosphere, combined with the allure of limited time offers and discounts, can make shopping feel like an adrenaline-charged adventure, encouraging everyone to indulge in the moment and make purchases they might not have considered otherwise. This emotional high can lead to a shopping spree where the desire to maintain these positive feelings overshadows practical considerations, resulting in decisions driven more by emotion than by necessity or budget. 

On the other side, the hunt for the ultimate bargain can quickly transform into a high-stress ordeal, with feelings of anxiety levels escalating at a pace that rivals the speed of a Black Friday doorbuster line. The intense pressure to secure the best deals can be overwhelming, as shoppers navigate crowded stores and rapidly changing online inventories. This heightened state of stress is often aggravated by the fear of missing out on limited time offers, which can make the shopping experience feel more like a race against the clock than a leisurely pursuit.

Marketers, ever the emotional puppeteers, skillfully amplify this excitement and urgency, employing tactics designed to heighten the sense of immediacy and scarcity. They craft advertisements and promotions that tap directly into consumers’ emotions, which turns consumers into spending machines faster than you can say “limited-time offer!” This emotional manipulation can lead to a chaotic shopping environment where rational decision-making takes a backseat to the adrenaline-fueled rush of snagging a perceived bargain. As a result, shoppers may find themselves caught in a whirlwind of impulse purchases, driven more by the orchestrated chaos of the moment than by genuine need or thoughtful consideration.

Photo by Kindel Media on Pexels.com

Clever Shopping Tactics: Surviving Black Friday Without Buyer’s Remorse

To successfully navigate the chaotic and often overwhelming Black Friday shopping frenzy without succumbing to the temptations of overspending, it’s essential to equip yourself with a well-thought-out strategy. Start by crafting a detailed shopping list that outlines exactly what you need to purchase, ensuring that you remain focused on your priorities and avoid getting sidetracked by flashy deals that don’t align with your goals. Pair this list with a budget that is as snug and unyielding as your favorite pair of jeans after a hearty Thanksgiving feast. This financial plan will serve as your guiding compass, helping you avoid impulsive purchases that might seem appealing in the moment but are ultimately unnecessary.

In addition to these foundational tools, it’s crucial to engage in thorough pre-shopping research. Be smart when you dive into the Black Friday sales and educate yourself. Delve into product reviews, compare prices across different retailers, and familiarize yourself with the typical cost of items on your list. This preparatory work acts as a crystal ball, allowing you to discern genuine bargains from cleverly marketed duds. By understanding the true value of the products you’re interested in, you can make informed decisions and confidently identify the best deals, ensuring that your hard-earned money is spent wisely.

Furthermore, consider setting aside time to review your list and budget periodically throughout the shopping day. This practice can help you stay grounded and reassess your priorities, preventing the emotional rush of the moment from clouding your judgment. By implementing these strategies, you can enjoy the excitement of Black Friday shopping while maintaining control over your spending, ultimately avoiding the regret that often accompanies impulsive buying.

Moreover, taking a breather during your shopping spree can be like hitting the pause button on a rom-com—allowing you to step back from the whirlwind of excitement and chaos to thoughtfully consider your purchases without the added drama of impulsive decisions. This pause provides a valuable opportunity to reassess your shopping list, evaluate whether the items in your cart truly align with your needs and budget, and ensure that you’re not being swayed by the flashy allure of discounts and limited-time offers.

By incorporating these moments of reflection into your shopping strategy, you can maintain a clear head and make more deliberate choices, ultimately enhancing your overall shopping experience. By employing these savvy tactics, shoppers can fully immerse themselves in the Black Friday excitement, enjoying the thrill of the hunt and the satisfaction of snagging great deals, all while avoiding the dreaded financial hangover that often follows a day of unchecked spending. In the end, you and your wallet will be happier overall if you follow these educational tips.

Now that you have learned more about the psychology of Black Friday, please share their own Black Friday shopping experiences or tips in the comments. I would love to hear from you.

Leave a comment

  1. Unknown's avatar

Leave a comment